Resume
Experience
2020 - Present
MANAGER, SOCIAL MEDIA & DIGITAL CONTENT
Congressional Hispanic Caucus Institute (CHCI)
Washington, DC
-
Develop, implement, and manage the organization’s social media strategy
-
Keep abreast of the latest social media trends and technologies
-
Conceptualize, create, and select appropriate graphics and images for digital platforms and events
-
Research, write, edit, and publish content for the organization’s email marketing & website
-
Track and document analytics of digital platforms
-
Assist with brand management and implementation
2018 - 2019
ASSOCIATE, COMMUNICATIONS
Universal Service Administrative Company (USAC)
Washington, DC
-
Composed language for online audiences, including organization’s website and online tools
-
Developed content for PowerPoint presentations, outreach collateral, and webinars
-
Managed program email inbox and respond to over 400+ monthly stakeholder questions and concerns
-
Reviewed outgoing communications, maintain contact lists, project status updates, and checklists
-
Served as lead in-house translator for Spanish documents and stakeholder inquiries
Education
2020 - Present
AMERICAN UNIVERSITY
Master of Arts in Strategic Communication
Concentration: Digital Communications Strategy & Analytics
Washington, DC
2012 - 2016
OHIO UNIVERSITY
Bachelor of Science in Communication; cum laude
Political Science Minor; Social Media Certificate
Athens, OH
Professional skillset
Social Media Management
Hootsuite/Meltwater
Website Management
Languages
English (Native)
Spanish (Native)